Privacy Policy

LIBILcheck.com is operated by LQ Global Services Private Limited, a company incorporated under the laws of India.

LIBIL provides technology-enabled access to criminal-record and related legally accessible information to help individuals make more informed decisions.

Our service is designed to provide information and decision support. LIBIL does not certify, approve or guarantee any individual and does not determine whether a person is suitable for employment, domestic work, tenancy, caregiving, driving, matrimonial relationships or any other purpose.

For privacy-related questions, requests or complaints, you may contact us using the details provided in this Privacy Policy.

LIBIL processes personal data only where there is a lawful basis to do so.

Depending on the nature of the processing, this may include:

LIBIL may process information relating to criminal records, FIRs, court or other legally accessible records as part of the services offered through the Platform.

Such information is handled for legitimate and lawful purposes and only to the extent reasonably necessary for the relevant service.

Records may relate to complaints, FIRs, proceedings or other stages of the legal process and may subsequently have outcomes such as closure, discharge, acquittal, quashing or other developments.

Similarly, the absence of a record in a Report does not guarantee that an individual has never been involved in any criminal matter.

Users should interpret Reports responsibly and, where appropriate, independently verify material information before taking consequential decisions.

We may share personal data where reasonably necessary for the purposes described in this Privacy Policy and as permitted by applicable law.

This may include sharing with:

Different categories of information may be retained for different periods.

When personal data is no longer required, we will take reasonable steps to delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal retention practices.

We take reasonable technical and organisational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, disclosure or destruction.

These measures may include:

However, no internet service or electronic storage system can be guaranteed to be completely secure.

Users are also responsible for maintaining the confidentiality of their account credentials and for using secure devices and connections when accessing the Platform.

The availability and scope of these rights may depend on the applicable law and the nature of the processing.

Requests may be submitted using the contact details provided below.

We may need to verify the identity of the person making a request before processing it.

If you believe that information relating to you has been submitted to LIBIL without appropriate authorization, or that a Report contains inaccurate information relating to you, you may contact us.

We may request information reasonably necessary to verify your identity and understand the request.

Depending on the circumstances and applicable law, we may:

The Platform is not intended to be used by children to independently purchase or initiate background checks.

Users must not knowingly submit information relating to a child unless the User is legally authorized to do so and the processing is permitted under applicable law.

Where additional safeguards or parental/guardian consent are required by law, such requirements must be complied with before information is submitted.

Depending on our technology infrastructure and service providers, personal data may be processed or stored in locations outside your state or country.

Where personal data is transferred across borders, LIBIL will take such measures as may be required by applicable law to ensure that the transfer and processing are lawful and appropriately protected.

The Platform may contain links to third-party websites, applications or services.

LIBIL is not responsible for the privacy practices, security or content of third-party websites or services.

Users should review the applicable privacy policies of third parties before providing them with personal information.

We seek to maintain accurate and reliable information within the scope of our services.

However, information used for Checks may originate from public, third-party or other external sources.

LIBIL therefore cannot guarantee that every item of information available through the Platform is complete, current or error-free.

Where you identify potentially inaccurate information, you may contact us using the details below so that we can review the concern.

We will take reasonable steps to review and respond to privacy-related requests and grievances in accordance with applicable law.

Where applicable law requires the appointment or publication of a specific Data Protection Officer, Grievance Officer or other designated person, the relevant details will be made available on this page.

LIBIL is committed to complying with applicable Indian data-protection and privacy laws.

This includes, where applicable, the Digital Personal Data Protection Act, 2023, rules and regulations issued thereunder, and other applicable privacy, information-technology and data-security requirements.

As applicable laws and regulatory requirements evolve, our practices and this Privacy Policy may be updated accordingly.

The updated version will be published on LIBILcheck.com with a revised "Last Updated" date.

Where required by law, we will provide additional notice or obtain consent before implementing material changes.

Your continued use of the Platform following the effective date of an updated Privacy Policy will constitute acknowledgment of the updated policy to the extent permitted by applicable law.